Policies

POLICIES

Checkout time is 2:00 p.m.  If you request a bath or groom to go home, your pet may stay until closing at no charge for the day of pick-up. However, all after-closing hours pick-ups or drop-offs will be charged a $30.00 after hours fee plus charges for an additional day. Our staff will administer heartworm medication and Program Flea Pill free of charge if your pet needs that service and you provide the medication. Extra medications per day:  $2.00 to $6.00

Grooming charges are NOT included in kennel or cattery charges. We hope you will have a great trip and enjoy your time away without worry, knowing your pet is safe and healthy. Please return to us safely!

Vaccinations For your pet’s protection, proof of current vaccinations must be shown for all pets. Your pet must be in good health and be free of fleas and ticks. Evidence of parasites will require a bath and dip at the owner’s expense. Presently we require Rabies, Distemper, Parvo, and Bordatella vaccinations for dogs. For cats, we require FVR-CP, FEL, and Rabies.

Veterinarian While only a very small percentage of the pets staying at Pets and Moore ever have a medical problem, this can happen while boarding or grooming just as it can at home. You can feel comfortable because Pets and Moore has a veterinarian on call at all times if we cannot contact your regular veterinarian, which we will try to do first. While any veterinary expenses incurred are at the owner’s expense, you can be confident that we take our responsibility to you and your pet very seriously.  We can administer whatever treatment is necessary or required.

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